Solution
Business Communication
IT Business Communication Dropped calls. Tangled wires. Communication tools that just don t keep up. These aren t just annoyances-they re barriers to productivity and growth. At PGH Networks, we help
IT Business Communication
Dropped calls. Tangled wires. Communication tools that just don’t keep up. These aren’t just annoyances-they’re barriers to productivity and growth. At PGH Networks, we help businesses move past outdated systems and into a new era of seamless, reliable communication that actually works the way you need it to.
We take the time to understand your unique business environment, then deliver a customized, modern communication solution designed to keep your team connected-whether they’re in the office, working remotely, or on the move.
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Achieve Seamless Communication with PGH Networks.
Unlike generic communication providers, PGH Networks doesn’t offer cookie-cutter solutions. We build systems around your team, your workflow, and your business goals. Our Hosted Phones solution, powered by 3CX, brings together everything your business needs to communicate smarter and faster.
We chose 3CX for one simple reason: it gets results. With its powerful features, your team can easily make and receive calls, video chat, send messages, collaborate, and stay informed-all from one centralized platform.
Our approach isn’t just about installing new tech. It’s about transforming the way you work. We remove the clutter, streamline your tools, and create an environment where communication flows naturally.
What is PGH Network’s Approach to Business Communication?
When it comes to business communications, we approach it just like any other technology. There’s no one size that fits all. It’s really about understanding your needs and determining the best fit. PGH Networks currently offers Hosted Phones business communication systems through 3CX. The Hosted Phones solution offers a complete Unified Communications solution with advanced features such as having the ability to search the status of your colleagues, delivering faxes and voicemails to an inbox, and instant messaging/chatting between teammates. We chose 3CX as our preferred communication because we want the best, it’s that simple.
HOW TO MAKE REMOTE WORKING WORK
To make remote working truly work, you need a system that will allow you to have an office without limits. A communication system like 3CX’s gives both Mac and Windows users the ability to manage your phone calls and messages in-office, at home or on the road.
A browser-based web client
The 3CX Web Client enables you to access your company’s phonebook, conferencing solution and collaboration tools wherever you are. With internet connection and a 3CX extension, you are set!
Video Conferencing
The 3CX WebMeeting feature allows users to conduct face-to-face meetings from home and collaborate using whiteboards, PDF sharing, polls and more. Customize your webinar’s setting and style by choosing from a classroom or office background depending on your audience.
Internal Messaging
As technology changes, so do communication preferences, and on average 90% of people would rather message than talk on the phone. The 3CX Internal Messaging feature allows you to chat, share files and collaborate with colleagues instantly.
Fully Integrated Mobile Applications
For those of us who have work schedules that keep us on the road, having reliable mobile apps is a must. 3CX offers iOS and Android apps at no extra cost, allowing employees to call, chat and VC with their office extension wherever they are!
Live Chat
If your company is a customer-facing business, you are all too familiar with the fact that customers do not stop asking questions post-office hours. By adding 3CX Live Chat to your website, customers are able to directly ask you questions, which can be received via desktop, laptop, or mobile app on your phone or tablet.
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